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Business Continuity Awareness Training

business continuity

The Challenge

Whilst organisations cannot control the likelihood and impact of major disruption events like cyber attacks, floods, fires, pandemics, power failures and a host of other business continuity risks, they can control their preparedness and timeliness of their response.

How well do the people that you rely on during a crisis to implement your business continuity plan and other sub-plans understand their roles and responsibilities?

Course Objectives

Our Business Continuity Awareness Training is an excellent way to help prepare your crisis management team for a wide range of disruptions. It is designed to help people responsible for leading, implementing and managing a business continuity management program understand and apply the basic concepts of BCM to improve your organisations resilience.

This half-day course is designed to help the crisis management team gain more confidence in their plans during any crisis.

Course Outline

  • What is an incident, crisis and disaster.
  • Characteristics and phases of a crisis.
  • Stages of the response.
  • Key principles of a disaster response:
    • Emergency response phase.
    • Crisis management phase.
    • Business recovery phase.
    • Business resumption phase.
  • Dealing with people and stress.
  • Importance and golden rules of communication.
  • Familiarisation with key elements of the business continuity plan.
  • The importance of lessons learned and post incident debrief.

The training can be tailored to your needs and incorporate your business continuity plans and sub-plans.

Course Benefits

  • Familiarise key people with your business continuity management framework and plan.
  • Ensure members of the crisis management team understand the organisations recovery procedures.
  • Ensure key people understand their respective roles to guide the organisation through a major crisis

The course includes DVD’s, games and case studies to make learning fun, effective and memorable.

Course Delivery

The course is only available as in-house training.  It can be delivered in person, on-line or in a hybrid format.

The course is delivered by an experienced subject matter expert and trainer.

CPD Points

Participants can claim 3 hours CPD points. A certificate of attainment is issued upon completion.

Learn More

Would you like to know more about our range of training services and our extensive business continuity management capabilities? Contact us today.


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