Business Continuity Management

A Business Continuity Management Plan is an important management tool designed to improve crisis management and increase your resilience to a range of plausible disruption scenarios.

With frequent severe weather events, increasing reliance on information technology to do business and supplier dependencies, it’s no longer a question of “should we bother to put some business continuity plans and resources in place?” – It’s now a question of “How far should we go?” 

  • How long could your business survive in the event of a prolonged disruption to critical services?
  • Will your customers, regulators and other stakeholders tolerate a disruption to service delivery? 
  • How long can you protect your reputation and market share before your competitors capitalise on your misfortune and threaten your long term survival? 

The uncomfortable truth is that organisations will never be able to foresee or plan for every scenario.  Therefore, it is important to build and embed business resilience throughout the organisation. Only by taking a proactive approach to risk, managing issues effectively and preparing for reactive crisis response can organisations be sure that the business is agile, adaptive and able to respond to immediate threats, no matter how they arise.

Whilst organisations cannot control the likelihood and impact of major disruption events like floods, fires, pandemics, power failures and a host of other IT and business related risks, they can control their preparedness and timeliness of their response. InConsult has a suite of services designed to make your organisation more robust to disruptions. 


"There cannot be a crisis next week. My Diary is already full"
- Henry A Kissinger

Our Approach

For Business Continuity Management, our consulting approach and methodology considers better practice guidelines and standards relevant to the organisation including:

  • Business Continuity Institute Good Practice Guidelines – The global guide to good practice in business continuity
  • AS ISO 22301 Security and resilience – Business continuity management systems — Requirements
  • AS ISO 22313 Security and resilience – Business continuity management systems — Guidance on the use of ISO 22301
  • ISO 22317 Security and resilience – Business continuity management systems — Guidelines for business impact analysis (BIA)
  • ISO 22331 Security and resilience – Business continuity management systems — Guidelines for business continuity strategy
  • ISO 22332 Security and resilience – Business continuity management systems – Guidelines for developing business continuity plans and procedures
  • ISO 22398 Societal security – Guidelines for exercises 

In addition, we also consider industry specific compliance requirements relating to business continuity. For example, for the Australian Prudential Regulation Authority (APRA) regulated financial institutions, we ensure compliance with the designated Prudential Standards and Guidelines:

  • CPS 230 Operational Risk Management
  • CPG 233 Pandemic Planning

Our Business Continuity Management services

Business Continuity NOW!

Want to build or significantly improve your business continuity arrangements and capabilities?

Business Continuity NOW! is a structured, end-to-end service that helps organisations establish a formal, practical Business Continuity Management (BCM) program and Business Continuity Plan (BCP).

We work with you to understand your organisation and environment to design and embed a fit-for-purpose BCM framework aligned to better practice and relevant industry standards. Business Continuity NOW! covers BCM policy and governance, organisation-wide Business Impact Analyses (BIAs), business continuity plans (BCPs), and targeted training and exercising.

The outcome is a clear, operationally effective business continuity capability that enables your organisation to prepare for disruption, respond effectively and recover critical operations with confidence. 

Business Continuity Health Check

Do you have the right level of business continuity arrangements and capabilities, and where are your gaps?

Our Business Continuity Health Check provides an independent assessment of your organisation’s current business continuity capability and maturity.

We review policies, governance, plans, and preparedness against recognised good practice standards including ISO 22301, ISO 22313 Guidance for Business Continuity Management Systems or regulatory standards such as CPS 230, to identify strengths, gaps, and areas for improvement.

The outcome is a clear view of current capabilities and a practical, prioritised roadmap to strengthen resilience and uplift business continuity maturity.

Business Impact Analysis (BIA) Deep Dive

What are your critical business activities, when do we need them back and what do they depend on?

The Business Impact Analysis Deep Dive provides a detailed understanding of what matters most to your organisation during disruption.

Through structured workshops and analysis, we identify critical activities, disruption impacts, recovery timeframe objectives,  recovery priorities, and key dependencies across people, processes, and suppliers.

The outcome is a robust and defensible BIA that supports effective business continuity planning, informed decision-making during incidents, and improved operational resilience.

Business Continuity as a Service

How do you keep BCM working as the organisation changes?

Business Continuity as a Service provides a structured, ongoing approach to maintaining and improving business continuity capability over time.

Delivered as a fixed-price service over a defined term, it includes regular BIA check-ins, crisis management team training and plan walk-throughs, business continuity plan exercising, BCP updates, and periodic BCM reporting for good governance and management oversight.

The service ensures continuity arrangements remain current, tested, and aligned with organisational change – without reliance on one-off projects.

Business Continuity Exercising

Will your plans actually work in a real disruption?

Our business continuity exercises are designed to test and strengthen your organisation’s ability to respond effectively to disruption.

Exercises are tailored to your risk profile, maturity, and objectives, and range from facilitated tabletop discussions to scenario-based and simulation-style activities. Each exercise focuses on decision-making, coordination, and the practical application of plans.

The outcome is increased confidence, improved response capability, and validated business continuity and crisis management arrangements.

Business Continuity Awareness Training

Does the response team understand their roles and are they confident in executing the response plan?

Business Continuity Awareness Training builds organisation-wide understanding of roles, responsibilities, and actions during disruption.

Training is tailored for response teams, managers, and staff, focusing on decision-making and escalation for response teams, coordination and leadership for managers, and clear expectations for staff.

The outcome is greater consistency, confidence, and readiness across the organisation to respond to and recover from disruptive events.

We have developed over 40 disruption scenarios, with different levels of complexity to help test and refine your crisis management skills and validate the completeness of response capabilities of your business continuity plan.

Meet Your Team

We draw our capabilities from our team of experienced people. Our consultants have supported small, medium and international organisations enhance their operational and cyber resilience. 

Cameron Parsons

Cameron Parsons

Business continuity | Resilience

Cameron a highly accomplished risk and resilience professional who has dedicated over two decades to the insurance and reinsurance markets. He led the global business continuity management program for a large Australian international insurer.

William Makdessi

William Makdessi

Cyber resilience | third party risks

William Makdessi is a senior IT Professional with over a decade of experience in Information Technology across a broad range of industries. He specialises in third party risk management and vulnerability assessments.

Tony Harb

Tony Harb

emergency management | Crisis management

Tony is InConsult's founding Director, bringing over 30 years of expertise in emergency management, business continuity and crisis management. He has nearly 20 years hands on experience as a volunteer with NSW State Emergency Service.

BCI Corporate member

InConsult is a member of the #1 global BC professional association

We are proud to be a corporate member of the Business Continuity Institute (BCI), the world’s leading institute for business continuity and resilience.  Just like InConsult, the BCI promotes and facilitates the adoption of good business continuity practice to help build more resilient organisations.  The BCI is the leading membership and certifying organization for Business Continuity (BC) professionals worldwide.

Access Our Business Continuity and Resilience Publications

Talk to InConsult about strengthening your business continuity, crisis management and resilience capabilities.